{"id":113,"date":"2022-07-28T14:24:44","date_gmt":"2022-07-28T14:24:44","guid":{"rendered":"https:\/\/roarfocusplatform.com\/?page_id=113"},"modified":"2022-07-29T08:56:19","modified_gmt":"2022-07-29T08:56:19","slug":"form-cnh-nar","status":"publish","type":"page","link":"https:\/\/roarfocusplatform.com\/es\/form-cnh-nar\/","title":{"rendered":"CNH Customer Experience Portal"},"content":{"rendered":"<h2 style=\"font-size: 30px; text-align: center; font-family: 'Montserrat'; font-weight: 400; margin-top: -30px;\">Formulario de Help Desk<\/h2>\n<div style=\"text-align: center;\"><a href=\"https:\/\/roarfocusplatform.com\/es\/cnh-what-form\/\">\u00bfPara qu\u00e9 es este formulario?<\/a><\/div>\n<div class='fluentform ff-default fluentform_wrapper_13 ffs_default_wrap'><form data-form_id=\"13\" id=\"fluentform_13\" class=\"frm-fluent-form fluent_form_13 ff-el-form-top ff_form_instance_13_1 ff-form-loading ff-form-has-steps ffs_default\" data-form_instance=\"ff_form_instance_13_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">CNH<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='113' \/><input type=\"hidden\" id=\"_fluentform_13_fluentformnonce\" name=\"_fluentform_13_fluentformnonce\" value=\"39733cc1c2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/113\" \/><div class='ff-step-container' data-name=\"step_start-13_5\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"no\" data-animation_type=\"slide\" ><div class='ff-step-header'><div class='ff-el-progress-status'><\/div>\n            <div class='ff-el-progress'>\n                <div class='ff-el-progress-bar'><span><\/span><\/div>\n            <\/div>\n            <ul style='display: none' class='ff-el-progress-title'>\n                <li><\/li><li><\/li><li><\/li><li><\/li>\n            <\/ul><\/div><span class='ff_step_start'><\/span><div class='ff-step-body'><div class=\"fluentform-step active\" data-name=\"step_start-13_5\" data-disable_auto_focus=\"no\" data-enable_auto_slider=\"no\" data-enable_step_data_persistency=\"no\" data-enable_step_page_resume=\"no\" data-animation_type=\"slide\" ><div data-type=\"name-element\" data-name=\"names\" class=\"ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group  ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_names_first_name_' aria-label=\"Nombre\">Nombre<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_13_names_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group  ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_names_last_name_' aria-label=\"Last Name\">Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_13_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_13_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_dropdown' aria-label=\"Oficina\">Oficina<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_13_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\"><option value=\"\">Seleccionar<\/option><option value=\"Dealer\"  >Concesionaria<\/option><option value=\"CNH Internal\"  >CNH Internal<\/option><\/select><\/div><\/div><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>ANTERIOR<\/button><button  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary'>PR\u00d3XIMA<\/button><\/div><\/div><div class=\"fluentform-step\" data-name=\"form_step-13_1\" ><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_datetime' aria-label=\"Fecha (Inicio)\">Fecha (Inicio)<\/label><div class=\"ff-el-tooltip\" data-content=\"Indicate here the timeframe in which the issue occurred\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input data-type-datepicker data-format='d\/m\/Y' type=\"text\" name=\"datetime\" id=\"ff_13_datetime\" class=\"ff-el-form-control ff-el-datepicker\" data-name=\"datetime\"  aria-invalid='false' aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_datetime_1' aria-label=\"Fecha (Fin)\">Fecha (Fin)<\/label><div class=\"ff-el-tooltip\" data-content=\"Indicate here the timeframe in which the issue occurred\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input data-type-datepicker data-format='d\/m\/Y' type=\"text\" name=\"datetime_1\" id=\"ff_13_datetime_1\" class=\"ff-el-form-control ff-el-datepicker\" data-name=\"datetime_1\"  aria-invalid='false' aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_dropdown_2' aria-label=\"CNH Customer Experience Portal area\">CNH Customer Experience Portal area<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_2\" id=\"ff_13_dropdown_2\" class=\"ff-el-form-control\" data-name=\"dropdown_2\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\"><option value=\"\">Seleccionar<\/option><option value=\"Purchase\"  >Purchase<\/option><option value=\"Repair\"  >Repair<\/option><option value=\"Own&amp;Use\"  >Own&Use<\/option><\/select><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_dropdown_3' aria-label=\"Purchase\">Purchase<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_3\" id=\"ff_13_dropdown_3\" class=\"ff-el-form-control\" data-name=\"dropdown_3\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\"><option value=\"\">Seleccionar<\/option><option value=\"Dashboard\"  >Tablero<\/option><option value=\"Analysis\"  >An\u00e1lisis<\/option><option value=\"Interviews Summary\"  >Resumen de Entrevistas<\/option><option value=\"Red alert \/ Recovery plan\"  >Red alert \/ Recovery plan<\/option><option value=\"Action Plan\"  >Plan de Acci\u00f3n<\/option><\/select><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_dropdown_4' aria-label=\"Repair\">Repair<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_4\" id=\"ff_13_dropdown_4\" class=\"ff-el-form-control\" data-name=\"dropdown_4\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\"><option value=\"\">Seleccionar<\/option><option value=\"Dashboard\"  >Tablero<\/option><option value=\"Analysis\"  >An\u00e1lisis<\/option><option value=\"Interviews Summary\"  >Resumen de Entrevistas<\/option><option value=\"Fieldwork report\"  >Informe de Trabajo de Campo<\/option><option value=\"Action Plan\"  >Plan de Acci\u00f3n<\/option><option value=\"Hot Alert\"  >Hot Alert<\/option><\/select><\/div><\/div><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>ANTERIOR<\/button><button  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary'>PR\u00d3XIMA<\/button><\/div><\/div><div class=\"fluentform-step\" data-name=\"form_step-13_2\" ><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_dropdown_5' aria-label=\"Tipo de Problema\">Tipo de Problema<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_5\" id=\"ff_13_dropdown_5\" class=\"ff-el-form-control\" data-name=\"dropdown_5\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\"><option value=\"\">Seleccionar<\/option><option value=\"Miscalculation\"  >C\u00e1lculo err\u00f3neo<\/option><option value=\"Discrepancy in numbers\"  >Inconsistencia en los n\u00fameros\u200b<\/option><option value=\"Translations\"  >Traducciones<\/option><option value=\"Historical Data\"  >Datos Hist\u00f3ricos<\/option><option value=\"Filter\"  >Filtrar<\/option><option value=\"Training\"  >Training<\/option><option value=\"Item not found\"  >Objeto no Encontrado<\/option><option value=\"Other\"  >Otro<\/option><\/select><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_input_text_2' aria-label=\"T\u00edtulo\">T\u00edtulo<\/label><div class=\"ff-el-tooltip\" data-content=\"Max 50 characters\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_2\" class=\"ff-el-form-control\" data-name=\"input_text_2\" id=\"ff_13_input_text_2\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_13_description' aria-label=\"Descripci\u00f3n\">Descripci\u00f3n<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"true\" name=\"description\" id=\"ff_13_description\" class=\"ff-el-form-control\" rows=\"5\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_13_file-upload_1' aria-label=\"Adjunto\">Adjunto<\/label><\/div><div class='ff-el-input--content'><label for='ff_13_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn'>Elija el Archivo<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_13_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\"  aria-invalid='false' aria-required=\"false\"><\/label><\/div><\/div><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>ANTERIOR<\/button><button  type='button' data-action='next' class='ff-float-right ff-btn ff-btn-next ff-btn-secondary'>PR\u00d3XIMA<\/button><\/div><\/div><div class=\"fluentform-step\" data-name=\"form_step-13_3\" ><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-13_4\" ><h3 class='ff-el-section-title'>Identificaci\u00f3n del cliente<\/h3><div class='ff-section_break_desk'><p><em>Esta informaci\u00f3n solo debe completarse si el problema es con un Cliente espec\u00edfico.<\/em><\/p><\/div><hr \/><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_13_input_text_3' aria-label=\"Apellido del cliente\">Apellido del cliente<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_3\" class=\"ff-el-form-control\" data-name=\"input_text_3\" id=\"ff_13_input_text_3\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_13_input_text_4' aria-label=\"Nombre del cliente\">Nombre del cliente<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_4\" class=\"ff-el-form-control\" data-name=\"input_text_4\" id=\"ff_13_input_text_4\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_13_input_text_5' aria-label=\"Identificaci\u00f3n de la Encuesta\">Identificaci\u00f3n de la Encuesta<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_5\" class=\"ff-el-form-control\" data-name=\"input_text_5\" id=\"ff_13_input_text_5\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_13_input_text_6' aria-label=\"N\u00fameto do Chassi\">N\u00fameto do Chassi<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_6\" class=\"ff-el-form-control\" data-name=\"input_text_6\" id=\"ff_13_input_text_6\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div>        <div class=\"ff-step-t-container ff-inner_submit_container ff-column-container ff_columns_total_2\">\n            <div class=\"ff-t-cell ff-t-column-1\"><div class='step-nav ff_step_nav_last'><button  type='button' data-action='prev' class='ff-btn ff-btn-prev ff-btn-secondary'>ANTERIOR<\/button><\/div><\/div>\n            <div class=\"ff-t-cell ff-t-column-2\">\n                <div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >ENVIAR FORMULARIO<\/button><\/div>            <\/div>\n        <\/div>\n        <\/div><\/div><\/div>\n        <\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><div id='fluentform_13_errors' class='ff-errors-in-stack ff_form_instance_13_1 ff-form-loading_errors ff_form_instance_13_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_13_1 = {\"id\":\"13\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_13_1\",\"form_id_selector\":\"fluentform_13\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is 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